Getting Started Configurations [5] General Configs Shop Settings Payment Methods Tax Settings Get Verified How to go live with a shop Shipping [5] Shipping Zones Shipping Rates Shipping Carriers Pickup Option Packaging User Management [3] User Roles Create Users Manage Delivery Boys Manage Catalog [4] Categories Product Attributes Products Manufacturers Stock Management [5] Suppliers Warehouses Add Stock Bulk Upload Set Low Quantity Alert Order Handling [4] Order Fulfilment Create An Order How to assign delivery boy Order cancellation Discounts By Coupon Customer Support [3] Messages Disputes Refunds Reports Get Help Home / Documentation / Merchant Documentation Customer Support Customer Support The system has builtin modules to handle customer support. A complete inbox module where you can receive, send and draft messages. Disputes and Refunds module to handle the disputed orders. Messages Disputes Refunds Doc navigation < Discounts By Coupon Reports >